This Privacy Policy explains how the website at www.wenping.mom and the services described on it handle personal information. The website and all of the services are developed and operated by the developer WenPing on behalf of Shaanxi Wen Ping Gang Kong Network Technology Co., Ltd., a company registered in Xian, China. The company address is Rm 10003, Unit 1, Building 2, Saigao Yuefu, Fengcheng 8th Road, Economic and Technological Development Zone, Xian - 710000, China (CN).
We take the protection of personal information seriously. This policy describes in plain language what data we collect, why we collect it, how we use it, and the rights you hold over it. Please read this document carefully before using the website or engaging our services. By using the website, you acknowledge the practices described here.
If any part of this policy is unclear, contact us using the details in the final section. We will reply with a plain explanation of how your information is treated and will act on any reasonable request to correct or remove data.
This policy applies to all personal information processed through the website, including information submitted through our contact form, information exchanged by email, and information collected automatically while you browse the site. It also applies to personal information we handle when delivering contracted services to our clients, in the role of a processor acting on instructions.
The policy does not apply to websites operated by other organisations, even if links to those websites appear on our pages. When you follow a link to an external service, that service has its own rules about data collection and use, and we encourage you to read those rules before providing any information.
Personal information means any information relating to an identified or identifiable individual. Information that has been anonymised so that it can no longer be linked to any person falls outside the scope of this policy. Where we process data on behalf of a client, the client remains responsible for the lawful basis of that processing, and we act under a written agreement that defines both of our obligations.
We collect only the information that is needed for the purposes described in this policy. The categories of information are set out below.
Contact information includes your name, your email address, and any telephone number you choose to provide. We collect this when you send a message through the contact form, when you email us directly, or when you request a consultation. This information allows us to respond to you and to prepare a proposal.
Enquiry details include the subject line and the body of any message you send, together with the project information you share during early conversations. This information helps us understand your needs and give you an accurate assessment of scope, effort, and cost.
Technical information is collected automatically when you browse the website. This includes your Internet Protocol address, the type of browser you use, the operating system of your device, the pages you visit, the time of your visit, and the referring website that brought you to our pages. This information helps us keep the site secure and understand how visitors use it.
Contract information arises during a business relationship and includes billing details, project records, and communications. This information is needed to invoice correctly, to deliver the agreed services, and to meet legal obligations such as tax reporting. We collect only what is necessary for these purposes and we never ask for sensitive information unless a specific project genuinely requires it.
Information reaches us through several routes, and each route is described here so you know exactly where your data comes from.
Direct submission is the most common route. You give us information yourself when you fill in the contact form, write to our email address, call our office, or discuss a project with our team. We keep only what you share and we never buy personal data from third-party brokers.
Automatic collection happens through standard web technologies such as cookies, log files, and similar mechanisms. These tools record technical information about your device and your browsing session. The purpose is to keep the website secure, measure traffic, and improve the experience for visitors.
Communication channels include email, telephone, and messaging platforms used during a project. Records of these conversations are retained to preserve an accurate history of decisions and agreements. If you would prefer not to have a call recorded or a message retained, please say so at the start of the conversation and we will honour your preference where the law allows.
We use personal information only for clear, legitimate purposes. Every use of your data falls into at least one of the categories below.
Responding to enquiries is the most frequent purpose. We use your contact details to reply to messages, to schedule calls, and to send you the information you requested. We do not use your details for any purpose unrelated to your enquiry.
Providing services covers the design, build, delivery, and ongoing support of the systems we create for clients. We use project and contract information to fulfil our written obligations, to communicate progress, and to maintain the systems after handover.
Improving the website uses aggregated and technical information to understand which pages are useful, which parts of the site need attention, and whether any technical faults appear. Aggregated statistics cannot be linked back to any individual person.
Legal compliance means using information where we are required to do so by law, regulation, or a valid request from a competent authority. We also use information to prevent fraud, to protect the security of our systems, and to enforce our Terms of Service in the limited circumstances where that is necessary.
Where the law requires us to justify our processing, we rely on one or more of the legal bases described in this section. We apply the base that best matches the situation and we never process more data than the chosen base permits.
Consent applies when you freely choose to send us information through a form or a direct message. You may withdraw your consent at any time by contacting us, and we will stop the related processing unless another legal base keeps it necessary.
Contract performance applies when we process information in order to prepare a proposal, to sign an agreement, or to deliver the services described in that agreement. Without this information we could not perform our side of the contract.
Legitimate interests apply to activities such as securing our website, understanding traffic patterns, preventing fraud, and maintaining business records. We weigh these interests against your privacy rights and we do not rely on this base where your interests would override ours.
Legal obligation applies when a law, regulation, or court order requires us to collect, keep, or disclose information. In those cases we limit the processing strictly to what the law demands.
Our company is based in China, and some of our service providers operate in other countries. As a result, personal information may be transferred across national borders, including to countries with data protection rules that differ from those where you reside.
Where such a transfer takes place, we apply appropriate safeguards. We rely on standard contractual protections, verifiable security practices at the receiving organisation, and careful review of each destination to ensure the information remains protected at a level consistent with this policy.
We keep transfers to the minimum necessary. Where a service can be operated entirely within one region without compromising security or quality, we prefer to keep the data there. You may ask for details of the safeguards we apply to any specific transfer by contacting us through the details in the final section of this policy.
We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law. When the need has passed, the information is deleted or anonymised in a controlled way.
Enquiry records are kept for the period needed to handle your request and to honour any follow-up, typically for two years after the last contact. After that, the details are removed unless a project has begun.
Contract and project records are kept for the duration of the relationship and for a further period required by tax and accounting law, which is generally seven years after the end of the financial year to which they relate. This retention is needed to support invoicing, audits, and legal obligations.
Technical logs are retained for a short period, normally up to twelve months, and are used for security and troubleshooting purposes only. Backups that contain personal information are protected with the same security measures as the live systems and are subject to the same deletion schedules.
We apply organisational, technical, and administrative measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.
Access to personal information is limited to team members who need it to perform their duties. Each person works under a confidentiality obligation, and access rights are reviewed on a regular schedule. Where possible, data is encrypted both while stored and while in transit between systems.
Our systems are monitored for unusual activity, updated with security patches on a managed schedule, and tested for weaknesses. Backups are created on a routine basis and verified so that information can be recovered if it is ever needed.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. In the unlikely event that a security incident affects your personal information, we will notify the relevant authorities and affected individuals as required by law, and we will take immediate steps to contain and resolve the issue.
Depending on the jurisdiction where you live, you may have rights over the personal information we hold about you. We will honour these rights wherever the law gives them to you.
The right of access lets you ask for a copy of the personal information we hold about you, together with details of how and why it is processed. The right of rectification lets you ask us to correct inaccurate or incomplete information.
The right of erasure lets you ask us to delete your personal information where there is no legal reason for us to keep it. The right of restriction lets you ask us to limit how we use your information in certain circumstances. The right to data portability lets you ask for your information in a structured, commonly used format so that you can move it elsewhere.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the period required by applicable law and will explain any decision we make. You also have the right to lodge a complaint with your local data protection authority if you believe our handling of your information does not comply with the law.
Our website and services are directed to businesses and professional users, not to children. We do not knowingly collect personal information from children, and we define a child as a person below the age of sixteen or below the age of digital consent in their local jurisdiction, whichever is higher.
If you believe that a child has provided personal information to us without the consent of a parent or guardian, please contact us immediately. We will investigate the matter and will delete the information from our records as quickly as we reasonably can.
We ask that parents and guardians supervise the online activity of children and that children do not submit any personal information to us without permission from an adult.
The website may contain links to third-party websites and services that we do not operate. These links are provided for your convenience and do not mean that we endorse the third party or that we control how they process information.
This policy applies only to our own website and services. When you leave our site and visit an external website, that website collects and uses your information under its own privacy policy. We encourage you to review the privacy practices of any third-party service before you share information with it.
We are not responsible for the content, security, or data practices of external websites, even if we have referenced them in our own content. If you have a concern about a linked service, please raise it directly with the organisation that operates it.
We may update this Privacy Policy from time to time to reflect changes in our services, in technology, or in legal requirements. When we make a material change, we will update the effective date shown at the top of this page and, where appropriate, notify you through the website or by email.
We encourage you to review this policy periodically so that you stay informed about how we protect your information. Your continued use of the website after changes are published will be taken as acceptance of the updated policy, to the extent permitted by law.
Earlier versions of this policy are retained in our records. If you would like a copy of a previous version, contact us and we will provide it to you.
If you have questions, requests, or complaints about this Privacy Policy or about how we handle personal information, please contact us. The data controller for the processing described in this policy is Shaanxi Wen Ping Gang Kong Network Technology Co., Ltd.
Company address: Rm 10003, Unit 1, Building 2, Saigao Yuefu, Fengcheng 8th Road, Economic and Technological Development Zone, Xian - 710000, China (CN).
Contact person: Fu Wenggang. Email: team@wenping.mom. Phone: +15677775183. We will respond to every enquiry within one business day and will resolve reasonable requests promptly.